Diversity Excellence

Diversity works on a number of levels

  • Some Definitions.
  • What is Diversity?
  • How are we diverse?
  • What are the major events that formed me? 
  • What are my beliefs?
  • Understanding and Embracing CHANGE AND Paradigm Shifts
  • HOW DO WE BECOME DIVERSE?
  • CROSS CULTURAL INTERACTION WHAT IS CULTURE?
  • Parameters that define culture
  • Culture and Value Systems
  • The triad - Diversity, Discrimination, and Prejudice
  • Categorisation
  • Affirmative Actions
  • Religious Diversity
  • Language
  • Jokes and Humour
  • Ethnocentrism
  • DIVERSITY AND WORK
  • Pygmalion Effect
  • RELATIONSHIP DEVELOPMENT
  • Identifying Expectations and Making them Realistic
  • Establishing Common Purpose Through Team Vision

 

  • CONFLICT MANAGEMENT
  • Dealing with difficult people
  • Identifying issues
  • Dealing with issues

 

  • BEHAVIOURS THAT STOP COMMUNICATION
  • BEHAVIOURS THAT ENCOURAGE COMMUNICATION